Contact Us

Have Questions About the New Timekeeping System?

We encourage you to review our training presentations, support materials, and Frequently Asked Questions. 

Still have questions?  Send an email to the implementation team at time@unm.edu. 

 Trouble Shooting Checklist:

• Need NetID or password reset? Click here to reset 
• Technical issues (SSO, credentials, password lockout): Submit a ticket 
• Paystub questions? Email pay@unm.edu
• Escalate unresolved issues to time@unm.edu or submit a ServiceNow ticket